Refund and Returns Policy
Refund and Returns Policy
At Spiritual Soul, we value your satisfaction and strive to ensure you are completely happy with your purchase. However, if you are not fully satisfied, we offer a 7-day return and refund policy as outlined below:
Returns
- You can request a return within 7 days of receiving your order.
- To be eligible for a return, your item must be unused, in its original packaging, and in the same condition as when you received it.
- Certain items such as personalized products, spiritual items once used, or perishable goods may not be eligible for return.
- To initiate a return, please email us at spiritual.soul2024@gmail.com with your order number and reason for return.
Refunds
- Once your return is received and inspected, we will notify you about the status of your refund.
- If approved, the refund will be processed within 7 business days to your original method of payment.
- Shipping charges (if any) are non-refundable.
Non-Returnable Items
- Used or damaged items not due to our error
- Items returned after the 7-day return window
- Customized or made-to-order items
Need Help?
For any questions related to refunds and returns, contact us at:
📧 spiritual.soul2024@gmail.com
đź“ž +91 8829020051
